Making renewable energy generation as valuable for you as it is for the environment!
You can generate extra money from your home solar panels
without losing your existing subsidies.
Imagine making extra money from your home solar panels without losing your existing subsidies.
People like you, who have home solar panels or are looking to get them, are helping bring about a world based on green energy. You are helping lead the way as governments, companies and people increasingly recognise the importance of renewable energy and set more challenging targets for increasing renewable sources and reducing carbon footprints.
But it isn’t easy. Home solar has an initial cost to overcome, and continually decreasing subsidies means the time to cover that cost can be measured in years, if not decades.
INTRODUCING
We will help reduce the payback time on your solar investment!
The brand new Rowan Rewards system is ideal if you are either an existing home solar user or looking to get a new solar installation.
- You could earn an extra 10p for every kWh of energy you generate.
- You can still use that electricity to power your home, store it in a battery for later use, or sell it back to the grid.
- It does not affect your feed-in or any income you currently get for feeding into the grid.
- It can be added to your existing solar setup.
- It can also be added to your new solar package.
- Available to anyone in the UK.
Who can benefit?
The Rowan Energy Platform has been built to encourage the adoption of rooftop solar, helping the UK reach its net-zero carbon targets by 2030.
Owners of existing home solar panels
Home owners looking to install solar panels
Solar fitters and solar repair providers
Want to know more?
follow these steps...
1
Click the button below and Book a FREE consultation with a member of our friendly team
and Sign Up
2
One of our installation partners will call you and arrange for the SmartMiner to be fitted.
3
Start earning for the energy you generate from your roof!
- Rowan Rewards Subscrption
- Fixtures and fittings
- Installation by a Rowan Certified Installation Engineer (RCIE)
- Latest SmartMiner with a lifetime software updates
- 10 Years of telephone and email support.
- Compatible with new and already installed solar panels
Would you like more information
and get updates about rowan energy rewards?
Complete our short questionnaire below and we will send you more information and be in touch
FAQ
What do I do once the SmartMiner is installed?
You should have received a Welcome Email from Rowan Energy just before the SmartMiner is installed. This email gives you some information on Rowan Rewards and how to set up your account. Every new customer is allocated a standard password. You will be asked to change this password for security reasons. Once you have logged in you will be able to see your generation and rewards. We suggest spending some time navigating through the tabs and familiarising yourself with the Portal.
If you didn’t receive the Welcome Email please get in contact with us via email or telephone so we can arrange for this to be resent.
Is the Rowan Online Customer Portal hard to use?
The Rowan Energy Customer Portal system is incredibly easy to use. Once you have the SmartMiner installed you can log into your portal account where you will see all the information you need, as well as options to redeem your Reward Points. The SmartMiner itself is designed so that it doesn’t ordinarily need to be interacted with. All you need to do is to log into your portal account regularly to see your rewards grow.
What do I do if the SmartMiner shows as offline?
How to check the SmartMiner
- If it is safe to do so, approach the SmartMiner and press the Next button on the front panel.
- If a tutorial appears, follow the tutorial. The tutorial is complete once you select the final [OK] option by holding the button
- By pressing the Next button multiple times, scroll to the status screen. Based on the message shown, take one of the following actions:
“Can’t connect to the WiFi”
- By pressing the Next button multiple times, scroll to [Configure WiFi] screen and select by holding the button.
- Follow the instructions on the SmartMiner’s display.
- If your WiFi network is not showing or not working, troubleshoot your WiFi router and return to the SmartMiner once your WiFi network is fixed.
“Can’t connect to the Internet”
- Troubleshoot your Internet connection and return to the SmartMiner once your Internet connection is fixed.
“Checking the connection…”
- Wait for a few minutes, then check the status screen again.
“Connected & earning rewards!”
- The SmartMiner is connected and earning rewards. Everything is working correctly.
Any other status message
- Email support@rowanenergy.com at your earliest convenience including the message you see on the SmartMiner’s status screen.
What do I do if I change my Wi-Fi router?
In the first instance it might be easier to change your new router to use your old Wi-Fi ID and Password then you won’t have to change all of your devices.
If you prefer to update the SmartMiner settings, below are the steps you should follow:
- If it is safe to do so, approach the SmartMiner and press the Next button on the front panel.
- If a tutorial appears, follow the tutorial. The tutorial is complete once you select the final [OK] option by holding the button.
- By pressing the Next button multiple times, scroll to [Configure WiFi] screen and select it by holding the button.
- Follow the instructions on the SmartMiner’s screen. (Use the button(s) on the front panel to navigate and read through the steps)
While we trust you should have no problem configuring the new WiFi, please let us know if you need further assistance.
What is a 5kWp Standard Package?
When you purchased your Rowan Rewards Package from our official distributor, you would have been set up on our Standard 5kWp residential Package.
If you are on a Standard 5kWp Package, you will be rewarded for a 5kWp PV array equivalent of your generation.
For example – If you have a 10kWp PV array, then you will be rewarded for half of the generation, if you have an 8kWp PV array, then your reward would be calculated as 5/8.
This is why you might see a difference between your generation and your rewards on the Rowan Energy Portal.
Can I see how much I have earned?
When you sign up to Rowan Rewards, we give you access to a simple, easy-to-use portal that you can access from your computer or mobile phone. This shows you the important information such as how much energy you have generated, how many Reward Points you have and how much they are worth, and how much you can redeem and spend.
How do I redeem my points?
Currently you can redeem your points via PayPal.
To do this you need to have a PayPal account set up. Once you have a PayPal account, you need to add the email address linked to the PayPal account to the customer Portal.
You will find this under the ‘Account’ section and ‘Connect your conversion account’
Please note, in the coming weeks Rowan Rewards will be introducing a direct bank transfer option to the Customer Portal. All of our customers will be notified when this option is available.
How are the rewards calculated?
Rowan Rewards are calculated based on 1 point is = 1 pence.
If you are on the Standard 5kWp Package, which is sold by our distributors then you would receive rewards based on 5kWp.
For example – If you have a 10kWp PV array then you will be rewarded for half of the generation, if you have 8kWp then your reward would be calculated as 5/8.
Where can I find the Client Terms of Service?
The Client Terms of Service can be found on the Customer Portal. The link to this document is on the bottom left hand side of the screen once you log in. If these Terms of Service are updated you will be notified and asked to read them before entering the Portal.
Why are you doing this?
Rowan Energy was founded by David Duckworth after many years of experience in the energy industry. He saw the flaws of the current system, of established monopoly players, and the failings of them to support home renewable energy. In his words, “Am I the only one who thinks selling your energy to the grid for 5p per kWh and then buying back in the evening for 13p is just bonkers?”.
He realised that new technology allowed a change to the ecosystem, to fairly reward people who generated energy from renewable sources and encourage more people to do so.
Why is Rowan Energy paying me?
SmartMiners will validate transactions on our low-power, low-carbon blockchain. Rowan Energy also uses your anonymised information for things such as to create carbon offset certificates. These can then be sold to businesses or individuals looking to offset their carbon footprint. In return, we are able to offer you the Rowan Rewards.
What if I don’t have solar panels yet?
Rowan Energy, the company behind the Rowan Rewards, have several partnerships in place with existing solar suppliers who are happy to talk to you about a complete package of a solar installation together with the Rowan Rewards.
What is the returns policy?
Termination of a Rowan Rewards Standard 5kWp Package
- Upon the cancellation, termination or expiry of your Rowan Rewards Standard 5kWp Package, the SmartMiner must be returned to the original authorised Distributor within 7 days by notifying them to arrange a return, the distributor will then return the SmartMiner to Rowan Energy.
- Please contact support@rowanenergy.com if you require any assistance.
Faulty or Defective Equipment
- If you believe the SmartMiner is faulty or defective, please contact Rowan’s customer support via support@rowanenergy.com for assistance, as we may be able to fix the issue remotely.
- If the issue cannot be resolved remotely, please contact your original authorised distributor to arrange a maintenance visit, or Rowan can help you arrange a maintenance visit. If it has been determined that the SmartMiner is faulty or defective, this should be promptly returned to Rowan Energy and a replacement SmartMiner will be fitted.
Tampering
- If Rowan Energy has reasonable grounds to suspect that any modification or misuse of the SmartMiner by the customer, an unauthorised or authorised Installer, or a Distributor which has caused the SmartMiner to become faulty or defective, we reserve the right to investigate the issue and may refuse to refund or replace the SmartMiner.
Misselling / incompatible solar systems
- UPS systems (solar system) are not compatible with SmartMiners, if you have been sold a SmartMiner with a UPS system please contact support@rowanenergy.com and your original sales representative.
New property owner
- If you have moved into a new property where a SmartMiner has been installed and you do not wish to join the Rowan Rewards programme, please contact us on support@rowanenergy.com to arrange for the SmartMiner to be removed from the property by an authorised engineer and returned to us.
- Please do not use an unauthorised installation engineer to remove the SmartMiner, as this could cause damage to the SmartMiner or your Solar PV system.
Get in touch
Our friendly and knowledgeable team are on hand to answer any questions you might have, just get in touch.
